TERMS & CONDITIONS
CUSTOMER CARE
Clotea is committed to providing excellent customer care. We strive to offer a seamless shopping experience and are dedicated to addressing any inquiries or concerns promptly. At Clotea, our customers' satisfaction is our top priority.
PRIVACY & SAFETY
Protecting our customers' privacy and ensuring their safety is fundamental to Clotea. We adhere to strict policies regarding the use and security of personal information. Our transparent approach aims to build trust and maintain a secure environment for all our visitors and shoppers.
THE INFORMATION WE COLLECT
This applies to all information collected or submitted on the clotea.com website (hereby known as "Site"). On the pages you can order products, make requests, and register to receive materials. The types of personal information collected at these points may include but are not limited to Name, Address, Email Address, Phone/Fax No, Credit/Debit Card Information.
THE WAY WE USE INFORMATION
clotea.com is the sole owner of the information collected on this Site. We will not sell, share, or rent this information to other parties in ways different from what is disclosed in this statement. We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
Orders
We request information from the user on our order form. Here a user must provide contact information (name and shipping address) and financial information (credit card number, expiration date). This information is used for billing purposes and to fulfill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes, and are both registered and regulated to provide these services.
PAYMENT METHODS
- Accepted Payment Methods